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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (608) 288-7838

"While caring for a friend's dog while they were on vacation, a concern arose and I contacted their vet, Odyssey. From the before-hours phone call, which gave me the option to be transferred directly to two emergency vet clinics, through follow up questions, Odyssey impressed. There ended up being a hard diagnosis, in-clinic treatment followed by further treatment at the Emergency Vet coordinated by Odyssey, and a few hiccups after.Patty was wonderful fielding my phone calls, reception staff were terrific, Lauren was the most compassionate tech I've ever encountered, and Dr. Mary Kuefler took excellent care of sweet pup *and* me.They helped me navigate both care for my furry friend and breaking the news to his family who were far away.He's doing really well and I'm so grateful for the exceptional service Odyssey provided during a scary experience. I'm not a dog parent and they were amazing at reassuring me, educating me, and talking me down from panics a few times until his family could get back. I can't recommend them more. Exceptional in every way."

Rebecca W.

(608) 288-7838 Appointments
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